Salon Z Hair and Beauty - Salon policies/terms and conditons

  We ask that if you are unsure on what to book for, please either give us a call or book in for a consultation prior to when you are wanting an appointment.

Timing is a big factor with our services and we have tight scheduling of all appointments around what is booked in, and we may not have the time to accommodate any last minute service changes as it affects our smooth daily running of the salon, along with interfeiring with other clients appointments.

If booking online, Please use the “ADD ON” services AFTER you select your colour or beauty services. 

Please do not just book anything, if you are unsure, please get in contact with us.

  ALL of our service pricing is just an estimate starting price. 

Exact pricing cannot and will not be given over the phone or via messaging.

We can give you an approximate price range on services and extra charges do apply for any extra length or thickness of the hair.

You are more than welcome to book in for a complimentary consultation.

ALL colours come with a Blow-dry, if you are wanting a haircut, go to the “ADD ON” menu in the online bookings and select haircut after the colour service.

ANY colours or waxing with more than 8-10 weeks of new growth will occur a small fee to cover the use of extra product usage.

We require a non-refundable 30% deposit of the service cost on ALL appointments with us to ensure the appointments are confirmed and to reduce no shows/last minute cancellations as it severely affects our business and staff.

The deposit gets deducted of the final bill on the day of your appointment.

All deposits are non refundable and can/will be reverted to a credit to your client account when required. 

Any changes to your appointment can be made up to 24 hours before the scheduled time. If you wish to reschedule your appointment within 24 hours, your deposit will be transferred to your next appointment or reverted to a credit on your client account. 

If you cancel the appointment within 24 hours before the scheduled appointment time or if you are more than 15 minutes late to your appointment, or fail to turn up to the appointment, your deposit will be charged as a cancellation/no show fee.